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Delete Account – Ecovoy
If you wish to delete your Ecovoy app account, please follow the steps below:
✅ How to request deletion
- Open the Ecovoy app.
- Go to “Profile” > “Settings” > “Delete Account”.
- Confirm the request.
- Or send an email to: support@ecovoy.com with the subject “Delete account”.
🔒 Data that will be deleted:
- Full name
- Email address
- Phone number
- Search and booking history
- Login/authentication data
🗂️ Data that may be retained:
Some transaction-related data may be retained for a limited time as required by law.
⏱️ Deletion timeline:
Deletion will be completed within 7 business days after the request.
📌 Notes:
- Deletion is irreversible.
- Cancel subscriptions before deleting your account.
🧹 Delete only some data
If you want to delete only part of your data (such as search or booking history) without deleting your account, send a request to: support@ecovoy.com with the subject “Delete my data”.
FAQs
Find answers to the most common questions about our services.
To register, click on the "Register" tab on our website or app, fill out the registration form with your basic information, and follow the instructions.
If you are having trouble logging in, try the following steps:
- Check if your credentials (email and password) are correct.
- Click "Forgot Password?" to reset your password.
- Ensure your device is connected to the internet.
- If the problem persists, contact customer support.
We accept various payment methods, including credit cards, bank transfers, and digital wallet payments.
Yes, we take the security of your data very seriously. We use advanced encryption technologies and follow best security practices to protect your personal information.
If you did not receive the password reset link, follow these instructions:
- Check your spam or junk mail folder, as the email might have been filtered.
- Ensure that the email address provided is correct and active.
- Wait a few minutes, as there might be a slight delay in email delivery.
- If you still do not receive it, try resending the password using the "Resend Password" option on the website or app.
- If the problem persists, contact customer support for further assistance.
To update your personal information, log in to your account, go to the "My Profile" section, and edit the details you want to change. Be sure to save the changes before exiting.
You can contact our customer support through the chat on the website, by sending an email to support@ecovoy.com, or by calling our customer service number available in the "Contact" section of the website.
Frequently Asked Questions
Find answers to the most common questions about our services.
Connect with Us
Contact us or connect with us on social media for the latest news and updates.
Address
A108 Adam Street
New York, NY 535022
Call Us
+1 1234 55488 55
+1 1234 254445 41
contact@ecovoy.com
Working Hours
Monday - Sunday
24/7 Service